Privacy Policy

Privacy Policy Effective Date: August 3, 2023icicles.xyz ("we," "us," or "our") is dedicated to protecting your privacy as you dash through icy courses, dodge freezing obstacles, and race to the finish in our fast-paced ice-themed action games and related services (the "Services") at icicles.xyz. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), date of birth (to verify age eligibility), and preferred race type (e.g., time trials, obstacle courses, multiplayer races). For premium subscriptions (e.g., ad-free gameplay, exclusive ice gear) or in-game purchases (e.g., speed boosts, character skins), we collect payment details (processed by third-party providers like PayPal) and billing address. Optional information (e.g., favorite ice-themed environments) may be collected if you choose to provide it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, race completion times, obstacle avoidance rates, power-up usage statistics, and technical performance data (e.g., crash reports, frame rate). This data is collected via cookies, in-game analytics tools (e.g., Unity Analytics), and server logs. Social and Competitive Data: If you participate in multiplayer races, leaderboards, or clan competitions, we collect your race results, leaderboard rankings, and clan communications (e.g., chat logs) to moderate content and facilitate competitive play. If you link social media accounts, we may access limited information (e.g., display name) to enable features like friend invites or race sharing. How We Use Your Information To create and manage your account, track your race progress and high scores, and sync data across devices. To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To personalize your experience: recommend races based on your best times, suggest ice gear aligned with your playstyle, and match you with opponents of similar skill levels in multiplayer modes. To improve the Services: analyze gameplay data to balance race difficulty, fix bugs, optimize ice physics (e.g., slippery terrain mechanics), and develop new content (e.g., race tracks, obstacles) aligned with user behavior. To communicate with you: send account updates, leaderboard milestone notifications (e.g., "You’re top 10 in your region!"), event alerts (e.g., ice race tournaments), and promotional offers (you can opt out of marketing communications at any time). To ensure fair play and security: detect cheating, hacking, or fraudulent activities, and enforce our Terms of Service. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, anti-cheat software) who assist in operating the Services, subject to confidentiality agreements. To multiplayer opponents or clan members (limited to your username, race results, and character/gear information) to facilitate competitive play and teamwork. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement robust security measures to protect your personal information and race data, including end-to-end encryption of sensitive data, secure server storage (compliant with ISO 27001), regular security audits, and access controls for authorized personnel. Our anti-cheat system uses real-time monitoring to detect and prevent unfair gameplay (e.g., speed hacks, collision glitches). Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to prevent fraud. Clan-related data may be retained for moderation purposes. Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., race progress sync, multiplayer matching). Children’s Privacy The Services are suitable for ages 10 and up, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request deletion. We may require verification of guardianship before processing such requests. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:icicles.xyz890 Frost Race Drive, Anchorage, AK 99501, USAEmail: [email protected]